- Call Us at (973) 439-1428
- Hours Mon-Fri 9-5
We stand behind our products. If the unit is not meeting the agreed upon requirements, contact us to return it within 30 days for a full refund.
We value our customers and are sensitive to the proprietary nature of your production process and materials. Whether you are ordering equipment, providing us with materials to sample cut or are utilizing our cutting services, an ISO- approved security process is in place, which maintains your company’s anonymity.
When an equipment order is placed, a job number is assigned and used throughout the production and assembly processes. Our engineering and manufacturing departments design and produce your equipment utilizing your specs, but at no time are they aware of your company’s identity. We do not need to know how your company processes materials or its end use in order to develop a system to address your feeding and cutting needs. For this reason, we do not sign non-disclosure agreements. If you think it is necessary to divulge trade secrets or proprietary information that requires us to sign a nondisclosure agreement, we will do so only after it has been thoroughly reviewed by our legal counsel. The costs incurred for this review will be billed to you.
If you would like to “try before you buy,” we offer sample testing services. When your sample material is received, an identification number is assigned. All internal correspondences relating to your sample carry this number. This number also appears on your samples when they are returned to you. Your company name never appears on your sample. The excess sample material is returned, if requested. If there is no request for the return of the sample, the material will be held for 4-6 weeks and then discarded.
Prepayment is required before delivery.
The following criteria must be met to achieve established account status:
Deposit Payments - None*
Final Shipments - Net 30 Days*
Deposit Payments - 50% before work begins
Final Shipments - Net 30 days*
Deposit Payments - 50% before work begins
Final Shipments - 50% before shipment
Deposit Payments - 50% before work begins
Final Shipments - Individually reviewed and set
*Payment terms for customers with established accounts only. Customers without established accounts will be required to pre-pay when the purchase order is sent.
Information, such as phone numbers, obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
If consent has been given to receive text messages from AZCO Corp., messages may be received related to the following:
Example: “Hello, this is a reminder of your upcoming appointment with Dr. [Name] at [Location] on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
Message frequency may vary depending on the type of communication. For example, up to 2 SMS messages per week may be received related to your order.
Example: “Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status.”
Standard message and data rates may apply, depending on the carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-in to receive SMS messages from AZCO Corp. can be done in the following ways:
Opting out of receiving SMS messages can be done at any time by replying “STOP” to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://www.azcocorp.com/contact-us/
Additional Options: If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
Message and data rates may apply.
Opt out at any time by texting “STOP.”
For assistance, text “HELP” or visit our Privacy Policy and Terms and Conditions pages.
Message frequency may vary
